A few days ago, PlayStation announced a great promotion: every gamer who bought a PS5 in the United States would be able to choose a free game from a list of attractive exclusives. The announcement of the Upgrader Program excited many gamers, as they would no longer have to overspend to get their console for free.
However, this excitement suddenly turned into disappointment, as Sony modified the promotion without prior notice and provoked the anger of its community. The reason? The company clarified that the free game will only be given to players invited to its Upgrader Program and not to everyone who purchases a console.
Gamers criticize PlayStation and Sony for ruining a great promotion
When the companies introduced the Upgrader Program they implied that anyone in the U.S. would get a free game when purchasing a PlayStation 5. However, a few days later they updated the terms of the promotion and clarified that it only applies to users invited to the program.
The original terms suggested that it was enough to purchase and use a new console to have the right to download for free one of the best exclusives of the system. The reality is that now the promotion is not as cool as originally stated.
Because of this, it is not uncommon to know that social networks are full of criticism towards Sony and PlayStation. Many gamers claimed to feel cheated and lashed out at the companies for making this major change at the last minute and without notice.
Some fans believe it is an anti-consumer practice and lamented not being able to claim a free game without an invitation to the program. Finally, some people think the promotion is unfortunate, as it is full of restrictions of all kinds.
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