Gamers report that Xbox is banning controllers, what is going on and why is it happening?

In recent days, there have been several reports of Xbox controller bans. According to affected users, the error 0x82d60002 appears on their screens when they use certain third-party wireless controllers on their consoles.

To their surprise, shortly thereafter they received a notification with the error 0x82d60003 and their accessories suddenly stopped working. The official Xbox site explains the reasons for these errors and confirms that some third-party products will indeed be blocked.

Why is Xbox banning certain controllers?

Xbox's support page reveals that error 0x82d60002 is associated with the use of accessories that were not manufactured by Microsoft or any of its official partners. The company warns that when a user connects an unauthorized product to their console it will start a 2-week countdown before the product is blocked as such.

"From the moment you connect an unauthorized accessory and receive error code 0x82d60002, you’ll have two weeks to use the accessory, after which time it will then be blocked from use with the console. At that time, you’ll receive error code 0x82d60003," reads on the Xbox site..

The company recommends gamers contact the retailer or manufacturer of such accessories for a refund. According to Insider Gaming, there is a chance that this crash was introduced in the update that Xbox released last October 16.

In forums you can already read some users who have had problems just for using controls and other accessories manufactured by third parties. The problem seems to be that they are products manufactured by companies that did not pay for the official Xbox license and, therefore, Microsoft decided to put a barrier and block them.

Even manufacturers such as Brook Gaming have already notified their customers that several of their products will be affected by this measure and promised to find a solution. The company assured that gamers usually see the first error while playing online, when a validation of the hardware is made.

Due to all this, several gamers have recommended the community to purchase only Xbox controllers and accessories or those third-party products that have the official license of the brand.